Customer Engagement Solutions
Take full advantage of your data with customer communication solutions for forward-thinking business leaders.
Create personalized, interactive, customer communications through video, chatbot, email, SMS, and PDF solutions
Design and deploy personalized, interactive communications from customers’ most preferred communications channels like email and SMS, to cutting-edge digital engagement technologies like chatbots and personalized interactive video. Nowhere else will you find all these capabilities on a single platform. Let your channels work together to create a seamless, personalized customer experience.
Give customers the power to help themselves quickly and effortlessly
Deliver a smart, seamless self-service experience faster and more cost-effectively than you thought possible. From instant access to customer documents, to interactive billing and interactive personalized video communications, connect more effectively and efficiently with customers and strengthen your customer relationships.
Quickly design, review, and approve communication templates
Template changes that once took months can be completed in a fraction of the time. Using active content features, content can be managed centrally, shared across multiple templates, and routed for internal review and approval before being issued.
Explore our portfolio of customer engagement products
“Health insurance is very complicated, and the Precisely team has been phenomenal in their ability to understand our business and their dedication to helping us succeed.”
Elizabeth Scarborough, Senior Marketing Manager
Customer Engagement Matters
80% of customers say they’re more likely to do business with a company that personalizes communications (McKinsey). Customers want companies to understand and anticipate their needs before they are even aware of them. However, most brands are failing to live up to those expectations. The solution? A unified platform that empowers staff, integrates data, speeds up communication and earns consumer trust.
Want to learn more about customer engagement?
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