Detangle Fragmented Systems for Faster, Smarter Customer Experiences

Fragmented systems and manual processes create a significant barrier to delivering fast, connected customer experiences. In regulated industries, this challenge is amplified as leaders struggle to balance personalized customer interactions with operational efficiency and compliance.

Recent research found that 56% of organizations agree that siloed capabilities are preventing them from delivering seamless digital customer experiences.

Join experts from Fidelity Information Services (FIS), a global provider of financial services technology, and Precisely, the global leader in data integrity, as they share practical ways to break through these challenges. Drawing from real-world use cases and insights from Capgemini’s World Retail Banking Report, we’ll look at actionable strategies to modernize customer communications and create more connected customer experiences.

Key Takeaways:

• Break Down Silos: Discover how to integrate fragmented systems and streamline workflows.
• Leverage Data Integrity: Learn how high-quality, trusted data can improve customer experiences while ensuring compliance.
• Modernize Communications: Explore practical strategies to adopt smarter, digital-first customer communications that drive engagement and satisfaction.