Big data has arrived, and companies seeking a long-term competitive advantage are acutely aware of that fact. A decade ago, businesses that wanted to draw strategic insights from their data were...

Today’s customer engagement must be omnichannel, personalized, and seamless. For marketers, customer experience, and customer service professionals, that represents a significant challenge. How...

Digital transformation is introducing a new wave of innovation in virtually every industry. As a number of new technologies have become affordable, reliable, and easily accessible, a world of new...

Legacy systems are still a fixture in the enterprise IT landscape, and for good reason: they’re reliable and secure. Yet, historically, there are some drawbacks to using legacy systems, the most...

With growing regulations and greater public concern over data privacy, companies are increasingly focused on data governance. Yet there’s no single way for a business to approach data governance...

In business, insights derived from location intelligence are essential to risk management, regulatory compliance, pricing, and strategic planning. In today’s data hungry, hyper-competitive world,...

Hybrid and multi-cloud strategies can enable greater cost control and scalability for fast-growing big data. That is likely why 84 percent of enterprises have a multi-cloud strategy in 2020. ...

2020 has been a year nobody could have ever predicted. The Australian summer produced devastating bushfires in some parts of the country, and just when we thought the worst was behind us, we were...

Healthcare is personal. When you broach sensitive and complex topics like healthcare, you need to be able to have conversations based on trust, which is established by anticipating and addressing...