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Articles and White Papers

Technical Writing

Tech professionals struggle with writing despite increasing demand

Ever wonder why you should hire a technical writer instead of using IT professionals who are already familiar with your products?  A recent study points out why IT professionals may not be the best ones to write for your company. Read…

Migrating from HTML to XHTML and XML: Part I

Char James-Tanny shows you how by comparing HTML, XHTML, and XML. Read…

Content Management

Content—what is it and why manage it? 

So you think your company has nothing to do with producing content?  Pamela Koster show you how all companies produce content from user guides to employee handbooks and all companies need to manage it. Read…

On the trail of the next killer app

Learn the three concepts of Content Management and how technical writing has morphed—yet again—into this new field. Read…

Managing the complexity of Content Management

This article by Victor Lombardi gives you ten lessons in managing complexity gleaned from real-world, successful CMS projects. Read…

Take a more serious approach to all  your content

This article by Alan Pelz-Sharpe urges you to think differently about your company's growing content. Read…

Marketing Communications

One billion Internet users

The Internet is growing at an annualized rate of 18% and now has one billion users. A second billion users will follow in the next ten years, bringing a dramatic change in worldwide usability needs. Read…

Learn the truth about writing Web content

Using keywords every third or fourth breath doesn't replace giving your readers well-written, usable information that keeps them coming back to your site again and again. Read…

General Interest

Editing—How and Why

Find out why good editing is important for your company image and your career. Get advice on some useful editing tools and some expert tips. Read…

White Papers

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